Shipping Policy
Shipping Policy: Order Processing Time
At Good Products, all orders are processed quickly and securely. Orders are processed immediately after payment confirmation. Once your order is verified and prepared, it is dispatched through our trusted shipping partners.
We operate 24/7, including weekends and holidays, and ensure there are no delays. Please check your shipping details twice to ensure they are correct. This way, your package will arrive on time.
Shipping Methods & Delivery Time
We present multiple shipping options to meet your needs:
- Standard Shipping: Delivery within 2–3 business days
- Express Shipping: Delivery within 1–2 business days
- Overnight Shipping: Next business day delivery
We deliver all orders on time without any delay. We work 24/7 to make sure your order reaches you quickly.
Shipping Charges
The shipping cost at checkout depends on the delivery location and the shipping method you choose. Occasionally, we may offer free shipping promotions on selected orders or products.
Order Tracking
You will get an email with a tracking number once your order has been shipped. Use this tracking ID to see how your shipment is doing in real time.
If you do not receive the tracking details within 3 business days, please get in touch with our support team.
Shipping Locations
We ship to all parts of the US and Canada. Trusted shipping partners make sure that orders are delivered safely and on time.
Exceptions and Delays
We do our best to get orders to you on time, but sometimes things happen that cause delays:
- A lot of orders
- The weather
- Carrier problems
- Clearance through customs (for shipments that cross borders)
We thank you for your patience in these situations and will let you know about any major delays.
Lost, Stolen, or Damaged Packages
If your package is lost, damaged, or marked delivered but not received:
- Contact us within 48 hours of the delivery status update.
- We will coordinate with the shipping company to fix the problem.
If you gave the wrong address at checkout, we are not responsible for shipping to that address.
Order Changes and Cancellations
You can only change or cancel an order before it is shipped. We can’t make changes once it’s been sent.
Contact Us
If you have any shipping questions, feel free to reach out to our support team:
Email: [email protected]